We hope you love your purchase from Duds! If you’re not completely satisfied, we’ve made our return process simple and hassle-free.
Return Eligibility
- Returns are accepted within 30 days of receipt.
- Items must be in their original condition—unworn, unwashed, and with all tags attached.
- Non-returnable items include:
- Final sale or clearance items.
- Customized or personalized orders.
- Intimates, swimwear, and accessories for hygiene reasons.
How to Return an Item
- Email us at [email protected] with your order number and the reason for the return.
- We’ll provide you with a return authorization and shipping instructions.
- Once we receive the item, your refund will be processed within 5-7 business days.
Exchanges
Want a different size or color? Follow the same return process and let us know the item you’d like to exchange. Availability may vary.
For more detailed information, please refer to our complete Return Policy.